Evaluation Glossary

Performance Goal

A desired level of achievement in standards of care or service. Goals may be expressed as desired minimum performance levels (thresholds), industry-best performance (benchmarks) or the permitted variance from the standard. Performance goals usually are not static, but change as performance improves or as the standard of care is refined.


National Committee for Quality Assurance. SNP Phase 1 Structure and Process Measures Glossary (http://www.ncqa.org/)

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