Evaluation Glossary

Process Use

Changes in thinking and behaving that occur among those involved in evaluation as a result of the learning that occurs during the evaluation process. Process use is distinguished from findings use. Changes in program or organizational procedures and culture that result from being involved in evaluation processes are also manifestations of process use.


Patton, M. Q. (2012). Utilization-focused evaluation, 4th ed. Thousand Oaks, CA: Sage.

Related Terms